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If I have a problem with my Kinetico softener how can I find someone to help?

Simply click the "Contact" button at the top of the website, select your country and hit submit.

The details of your nearest Kinetico office will then be displayed, simply give them a call and they will be happy to assist you with your enquiry.

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Why choose Kinetico:

  • The world’s leading water treatment specialist
  • Inventors of the non-electric water softener
  • Superior performance
  • High reliability
  • Independently certified
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A passion for improving lives through better water
×

联合声明

尊敬的阁下：

欢迎您浏览本网站

近期，我们发现中国区域互联网个别私人网站，在没有我们授权情况下，私自在

其网站使用我们Kinetico标识，恶意标注产品价格，这种行为已经严重侵权，我们将追

究其应负的法律责任。

为了维护Kinetico品牌，树立我们品牌形象，KINETICO与上海城赫发展有限公司联

合声明，特此声明如下：

1、 中国区域唯一授权官方网站：www.aquakpa.com

2、 KINETICO官方网站：www.kinetico.cn (or use kinetico.com if you are in USA)

3、 任何网站在没有KINETICO与上海城赫投资发展有限公司授权情况下，如出现

KINETICO标识，价格，图片，我们都将追究其应负的法律责任

声明方： 美国KINETICO公司

上海城赫投资发展有限公司

2015/9/1

Joint Statement

Welcome to the Kinetico website

Recently, we have discovered private and individual websites in China promoting and selling Kinetico products without our authorization.

We sincerely warn against making any inquiry on these unofficial websites, because not only are they responsible for an unauthorized use of our logo and trademarks they are also advertising prices for products that they do not have and that Kinetico does not supply to them.

This malicious practice is considered a serious infringement to our intellectual property rights and a judicial action will be taken against the offenders with legal consequences for those responsible for this.

In order to maintain the Kinetico brand and to continue to grow our market presence, Kinetico International Sales Division wish to make this joint statement together with our exclusive distributor in China and hereby to declare as follows:

  • China's only authorized regional official distributor website is: www.aquakpa.com – all local dealers must be approved by Kinetico and by the authorized distributor.
  • The official Chinese website of Kinetico is www.kinetico.cn – which will re-direct you to our International site www.kinetico.eu.
    • If you are residing in USA then kindly visit www.kinetico.com.
  • Kinetico will take joint legal actions against any misuse or abuse of Kinetico logo, trademarks, pictures, product and sales literature, domain names, web account names and other copyrights and intellectual property entitled to and or belonging to Kinetico and the offender will be held liable for the offense.

By ensuring only authorized sales and service of our products we can also continue to guarantee the highest level of customer satisfaction.

Joint Statement by:

Kinetico International Sales Division

Shanghai City Investment and Development Co., Ltd.

2015/9/1