Privacy and Cookie Policy

Privacy Policy

www.kinetico.dk (Website) is brought to you by Kinetico Denmark ApS, a Company registered in Denmark by Company number 26254310 whose registered office address is at Sandvadsvej 7, 4600 Koege, Denmark.

Why you should read this policy

We take the privacy of visitors to our Website (you) very seriously. Please read this privacy policy (Policy) carefully as it contains important information about how your personal data will be used.

For the purposes of the General Data Protection Regulation and all other relevant legislation, Kinetico Denmark ApS (`we´or `us´) is the `data controller´(ie the Company who is responsible for, and controls the processing of, your personal data.

Personal data we may collect about you
Information that you provide

Personal information about you (such as your name, email address, phone number) will be obtained, whenever you complete forms on the Website.

We may ask you to provide sensitive personal data from time to time. If such data is requested, you will be given additional information as to why the sensitive personal data is being requested and how it will be used.

We may retain a record of any contact you make with us.

Personal information about other individuals

If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and agreed that you can:

• give consent on his/her behalf to the processing of his/her data;
• receive on his/her behalf and data protection notices;
• give consent to any transfer of his/her data;

Information that will be collected automatically

Cookies: We may monitor your use of the Website through the use of cookies and similar tracking devices. For example, we may monitor how many times you use the Website, which pages you go to and traffic data. This information helps us to build a profile of users to the Website. Some of this data will be aggregated or statistical, which Means that we will not be able to identify you individually. For further information on the use of cookies on the Website, please see the sections on cookies below.

Device information: We may also collect information about your device each time you use the Website. For example, we may collect information on the type of mobile device that you are using and its Unique device identifier (for example, the IMEI number, the device's mobile number, or the MAC address of the device's wireless network interface), the type of mobile browser that you are using, the mobile operating system that you are using, mobile network information and the time zone setting.

How your personal data will be used

We will use your personal data for the following purposes:

• to help identify you and any accounts you hold with Kinetico;
• administration
• research, statistical analysis and behavioural analysis;
• customer profiling and analysing your purchase preferences;
• fraud prevention and detection;
• customising the Website and its content to your particular preferences;
• improving our services and products.

What is our lawful basis or ground for using your personal data?

Unders laws that are designed to protect your personal data, we need to have what is called a lawful basis or ground each time we use, share or otherwise process your personal data.

By reading and agreeing to this Privacy Policy, you are consenting to us processing your personal data as detailed within the Privacy Policy.

We may also need to process your personal data to comply with any legal obligations which may be applicable. Likewise, we may process your personal data where this is in the public interest or it is to protect your vital interests, but this will only be in rare circumstances.

In most cases, our processing of your personal data is necessary for the performance of our services to you.

Certain uses of your personal data, or other processing activities, may not be strictly necessary to perform our services to you, however, they may be necessary for the purpose of our legitimate interests or the legitimate interests of a third party. They may also be in your interests.

When we say "legitimate interests", we mean our (or a third party's) interests in enabling us to provide our services to you as efficiently and securely as possible. For example, we may choose to use a third party to store your personal data; we may do this in part because our use of that service means that your personal data is more secure.  

Disclosure of your personal data

We may disclose your personal to:

• other Companies that become partners or part of a Group with Kinetico Denmark ApS;
• a third party who acquires Kinetico Denmark ApS or acquires substanitially all of its assets, in which case the personal data shall be one of the acquired assets;
• our dealers, distributors and service providers;
• law enforcement and regulatory agencies in connection with any investigation to help prevent unlawful activity or as otherwise required by applicable law;
• business partners;

Keeping your data secure

We will use technical and organisational measures to safeguard your personal data, for example:

• When you make a request through our website, we will store your personal data on secure servers.

While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.

Transfer of data out of the EEA

We will make reasonable efforts to ensure that your data is not transferred outside the European Economic Area (EEA). Where we use data servers that may transfer data out of the EEA we will take steps to ensure adequate protections are in place to ensure the security of your information and give you remedies in the unlikely event of a security breach.

All information you provide to us is stored with secure data processors for the purposes of storing your data, accounting purposes and social media purposes for example. A copy of your information is also stored securely on our internal server and computers where access is restricted.

Please note that we review all processors we utilise and ensure that there are adequate safeguards in place to protect your personal data, such as adherence to binding corporate rules or compliance with the EU-US Privacy Shield Framework, which is a mechanism that ensures compliance with EU data protectopm requirements when transferring personal data from the European Union to the United States. You can learn more about Privacy Shield here: https://privacyshield.gov/welcome

While we will use all reasonable efforts to safeguard your personal data, you ackowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using our contact details at the bottom of this policy.

Monitoring

We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.

Your Consent and Rights of Access

We will collect and store information about you with your consent, as detailed above. You provide us with your consent by choosing to provide your personal details when you contact us, completing our forms on our Website and when you use our service and by reading and agreeing to this Privacy Policy.

You can change your mind or remove or add your consent at any time.

• You have the right of access to your personal records or other information that we hold about you. There is no administrative charge for this service.
• You have the right to rectify any errors in the data we hold about you. If any data or information we hold about you is inaccurate, or out of date, please contact us and we will correct this immediately.
• You have the right to have the data we hold about you erased.
• If you wish us to continue to store your information but wish us to keep your data separate and not process it in any way, please let us know.
• You have the right to ask us to stop processing your personal data for direct marketing purposes. You may also specify that object to direct marketing by particular channels such as by email or telephone. If this is the case, please specify the channels you are objecting to in your communication with us.
• You have the right to data portability. If you wish to obtain your data for your own purposes across different services, we will provide this information to you in a CSV file. There is no administrative charge for this service.
• You have the right to object to any direct marketing.

To revise your consent, access, amend or remove your records orr assert any of your rights set out above, you should send your request in writing to us at office@kinetico.dk

You will need to provide proof of identity and address (eg a copy of your driving licence or passport; and specify the personal data you want access to, amended or removed).

How long will we store your data

We will store your data for as long as necessary for the purpose of processing. The data may be deleted in the following circumstances:

• You have withdrawn your consent to data processing.
• The original purpose for processing the data is no longer relevant or cannot be performed any more.
• The data is no longer up to date or accurate.

Children

Kinetico Denmark ApS only offers services to individuals over the age of 18. In using our services, you confirm that you have read and consented to this Policy and verify that you are over the age of 18.

Use of cookies

A cookie is a small text file which is placed onto your mobile (or other Electronic device) wen you access the Website. We use cookies and other online tracking devices on the Website to:

• Keep track of the items stored in your shopping backets and take through the checkout process;
• Recognise you whenever you visit the Website (this speeds up your access to the Website as you do not have to log on each time);
• Obtain information about your preferences, online movements and use of the internet;
• Carry out research and statistical analysis to help improve the Website content, products and services and to help us better understand our visitor and customer requirements and interests;
• Target our marketing and advertising campaigns and those of our partners more effectively by providing interest-based advertisements that are personalised to your interest;
• Make your online experience more efficient and enjoyable.

The information we obtain from the use of cookies will not usually contain your personal data. Although we may obtain information about your device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. In certain ciscumstances we may collect personal information about you - but only where you voluntarily provide it (eg by completing an online form) or where you purchase goods or services from us.

In most cases we will need your consent in order to use cookies on this Website. The exception is where the cookie is essential in order for us to provide you with a service you have requested (eg to enable you to put items in your shopping basket and use the check-out process).

Consent (notification on home page)

There is a notice on the Website home page which describes how cookies are used and which also provides a link to this Policy. You will be presented with an option to accept the terms of this Privacy Policy and Cookie Policy. If you use this Website after this notification has been displayed to you, you warrant that you have consented to the use of cookies for the purposes described in this Website Privacy Policy. Please see the below section on how to turn off cookies.  

Third party cookies

We Work with third-party suppliers who may also set cookies on the Website which, for example, we may use to display video content. These third-party suppliers are responsible for the cookies they set on our Website. If you want further information, please go to the Website for the relevant third party. You will find additional information in the table below.

Description of cookies

The cookies that we utilise on our Website are placed to fulfil such functions as allowing visitors to share content with a range of nerwosking and sharing platforms, analyzing how you use the Website and giving you a better more personalized experience.

Our Website uses the following cookies:

• Session cookies expire at the end of your browser section and allow us to link your actions during that particular session.
• Persistent cookies are stored on your device in between browser sessions, allowing us to remember your prefrences or actions across multiple sites.
  
  
  
     Some of the cookies we utilise on our Webste include:

How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of the Website. For further information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org.

Our contact details

We welcome your feedback and questions. If you wish to contact us, please send us an email at office@kinetico.dk. You can also call us at +45 5665 1400

Changes to this Privacy Policy

We may change this Policy from time to time. You should check this Policy frequently to ensure you are aware of the most recent version that will apply each time you use the Website.

Data Protection Supervisory Authority

The Data Protection Supervisory Authority in Denmark is Datatilsynet, Borgergade 28, 5, 1300 Koebenhavn K. Should you have any complaint about the way we handle your data, you may direct them to Datatilsynet. More information on Datatilsynet can be found on their website here: https://www.datatilsynet.dk/

This Site and the information and material which it contains are subject to change at any time by Kinetico without notice and Kinetico reserves the right to suspend, terminate or restrict access to this Site.

Each provision of these terms is severable and if any provision is or becomes invalid or contravenes any applicable regulations, the remaining provisions will not be affected.

No waiver by Kinetico of any breach of any obligation arising under these terms shall constitute a waiver of any other breach and no failure to exercise or partial exercise by Kinetico of any remedy shall constitute a waiver of the right subsequently to exercise that or any other remedy.

Important Information

Please review the following policies governing your use of this Site.

Copyright

Unless otherwise noted in this Site, all content of the Site including without limitation, images, text video and audio, and the arrangement of such images, text, video, and audio, is the property of Kinetico, (c)2001 Kinetico UK Limited, All rights reserved. Portions of the Site may be electronically copied and hard copied for the sole purpose of educating you about Kinetico, its products or services, or for placing an order with Kinetico. Any other use or copying of this Site or its content, including reproduction for purposes other than noted above, modification, distribution or republication, without the express written consent of Kinetico, is prohibited.

Trademarks

"Kinetico," the Kinetico logo and other trademarks, service marks and trade names (the "marks") used to identify Kinetico products and services are the exclusive property of Kinetico. Other marks may appear from owners who have given Kinetico the right and license to display such marks.

External Sites

This Site may provide links to certain websites sponsored and maintained by third parties ("Links"). Such websites are publicly available and Kinetico is providing access to such Links through this Site solely as a convenience to you.

Kinetico makes no representations or warranties concerning the content of such Links and the fact that access to such Links is provided does not constitute any endorsement, authorisation or sponsorship of such Links and/or their sponsors or otherwise constitute agreement with the contents of such Links by Kinetico nor is there any affiliation between Kinetico and such sponsors and such sponsors do not endorse, authorise or sponsor this Site.

You understand and agree that you will use such Links solely at your own risk and that Kinetico does not grant to you any rights in respect of such Links.

Your Communication to Kinetico

Excluding our obligations to you under our Privacy Policy, any communication or material you submit to our Site by electronic mail or otherwise, may be made available to Kinetico employees, sales agents or strategic business partners. Any such communication or material may be reproduced, distributed, posted and publicized by Kinetico for internal business purposes. Kinetico is free to use any ideas, concepts, know-how or techniques contained in any such communication or material for any purpose, including but not limited to developing, manufacturing and marketing its products and services without your consent and without payment.

Disclaimer

ALL CONTENT AVAILABLE TO YOU THROUGH THIS SITE IS PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR AS TO THE ACCURACY OR COMPLETENESS OF THE INFORMATION CONTAINED ON THIS SITE OR IN RESPECT OF ANY MATERIALS OR PRODUCTS REFERRED TO ON THIS SITE, OR NON-INFRINGEMENT. You acknowledge that your use of this Site is at your own risk and is currently provided free of charge. You further acknowledge that Kinetico will not be liable for any direct, indirect, incidental, special or consequential damages that result from your use, or inability to use, this Site, including but not limited to those that result from interruptions, mistakes, deletions of files, viruses or any failure of performance whether or not caused by acts of God.

In territories that do not permit the exclusion of special or consequential damages Kinetico's liability is limited to the fullest extent permitted by law.